PRIVACY POLICY ( SMART MED )

1.INTRODUCTION
SMART MED respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application], including any other media form, media channel, or mobile application related or connected. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.

2.COLLECTION & USE OF INFORMATION

2.1. COLLECTION OF INFORMATION
Generally some of the Services require us to know who you are so that we can best meet your needs. When you access the Services, or through any interaction with us via emails, telephone calls or other correspondence, we may ask you to voluntarily provide us with certain information that personally identifies you or could be used to personally identify you. You hereby consent to the collection of such information by Smart Med.
Personal Information may include, but is not limited to:                           
i. Your name,                                               iii. your contact number,
ii. Email addresses,    iv. your address


3.PRIVACY STATEMENTS

3.1. ALL USERS NOTE: This section applies to all users.

3.1.1. Accordingly, a condition of each User’s use of and access to the Services is their acceptance of the Terms of Use, which also involves acceptance of the terms of this Privacy Policy. Any User that does not agree with any provisions of the same has the option to discontinue the Services provided by Smart Med immediately.

3.1.2. An indicative list of information that Smart Med may require you to provide to enable your use of the Services is provided in the Schedule annexed to this Privacy Policy.

3.1.3. All the information provided to Smart Med by a User, including Personal Information or any Sensitive Personal Data or Information, is voluntary. You understand that Smart Med may use certain information of yours, which has been designated as Personal Information for
(a) for the purpose of providing you the Services,
(b) for commercial purposes and in an aggregated or non-personally identifiable form for research, statistical analysis and business intelligence purposes,
(c) for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates (d) for communication purpose so as to provide you a better way of booking appointments and for obtaining feedback in relation to the Practitioners and their practice,
(e) debugging customer support related issues,
(f) for the purpose of contacting you to complete any transaction if you do not complete a transaction after having provided us with your contact information in the course of completing such steps that are designed for completion of the transaction.

Smart Med also reserves the right to use information provided by or about the End-User for the following purposes:
Contacting End-Users for offering new products or services.
Contacting End-Users for taking product and Service feedback.
Analyzing software usage patterns for improving product design and utility.
Analyzing anonymized practice information for commercial use.

Processing payment instructions including those through independent third party service providers such as payment gateways, banking and financial institutions, pre-paid instrument and wallet providers for processing of payment transaction or deferral of payment facilities.

f you have voluntarily provided your Personal Information to Smart Med for any of the purposes stated above, you hereby consent to such collection and use of such information by Smart Med.

3.1.4. Smart Med does not control or endorse the content, messages or information found in any Services and, therefore, Smart Med specifically disclaims any liability with regard to the Services and any actions resulting from your participation in any Services, and you agree that you waive any claims against Smart Med relating to same, and to the extent such waiver may be ineffective, you agree to release any claims against Smart Med relating to the same.

3.1.5. You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your personal information changes, you may correct, delete inaccuracies, or amend information by making the change on our member information page or by contacting us through our application. We will make good faith efforts to make requested changes in our then active databases as soon as reasonably practicable.

If you provide any information that is untrue, inaccurate, out of date or incomplete (or becomes untrue, inaccurate, out of date or incomplete), or Smart Med has reasonable grounds to suspect that the information provided by you is untrue, inaccurate, out of date or incomplete, Smart Med may, at its sole discretion, discontinue the provision of the Services to you. There may be circumstances where Smart Med will not correct, delete or update your Personal Data, including (a) where the Personal Data is opinion data that is kept solely for evaluative purpose; and (b) the Personal Data is in documents related to a prosecution if all proceedings relating to the prosecution have not been completed.

3.1.6. If you wish to cancel your account or request that we no longer use your information to provide you Services, contact us through our application. We will retain your information for as long as your account with the Services is active and as needed to provide you the Services. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force. After a period of time, your data may be anonymized and aggregated, and then may be held by us as long as necessary for us to provide our Services effectively, but our use of the anonymized data will be solely for analytic purposes. Please note that your withdrawal of consent, or cancellation of account may result in Smart Med being unable to provide you with its Services or to terminate any existing relationship Smart Med may have with you.

3.1.7. Smart Med may require the User to pay with a credit card, wire transfer, debit card or cheque for Services for which subscription amount(s) is/are payable. Smart Med will collect such User’s credit card number and/or other financial institution information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, is accomplished solely by the User through the authentication process. User’s credit-card/debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. However, Smart Med provides you an option not to save your payment details. User is advised, however, that internet technology is not full proof safe and User should exercise discretion on using the same.

3.1.8. The app uses temporary cookies to store certain (that is not sensitive personal data or information) that is used by Smart Med and its service providers for the technical administration of the application , research and development, and for User administration. In the course of serving advertisements or optimizing services to its Users, Smart Med may allow authorized third parties to place or recognize a unique cookie on the User’s browser. The cookies however, do not store any Personal Information of the User. You may adjust your internet browser to disable cookies. If cookies are disabled you may still use the application, but the application may be limited in the use of some of the features.

3.1.9. A User may have limited access to the application without creating an account. Unregistered Users can make appointments with the doctors by providing their name and phone number. In order to have access to all the features and benefits on our application, a User must first create an account on our application. To create an account, a User is required to provide the following information, which such User recognizes and expressly acknowledges is Personal Information allowing others, including Smart Med, to identify the User: name, User ID, email address, country, ZIP/postal code, age, phone number, password chosen by the User and valid financial account information. Other information requested on the registration page, including the ability to receive promotional offers from Smart Med, is optional. Smart Med may, in future, include other optional requests for information from the User to help Smart Med to customize the application to deliver personalized information to the User.

4. Privacy of Children
Smart Med is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent. Our application are general audience sites and are not targeted to or intended for use by children.

5. SECURITY OF YOUR INFORMATION
Protecting your data is of utmost importance to us. Smart Med maintains physical, electronic, contractual, procedural and managerial safeguards to protect the confidentiality, integrity, security, and privacy of your personal information. We also employ user authentication procedures and other preventative technologies designed to keep your data secure and protected. Access to personal information is limited to authorized company personnel who require access to perform their job functions, and to authorized third parties that are contractually required to keep your information confidential and secure. Please note, however, that no data transmission or storage can be guaranteed to be 100% secure. As a result, while we strive to protect the information we maintain, we cannot ensure or warrant the security of any information that you transmit to us.

6. CONSENT TO THIS POLICY
You acknowledge that this Privacy Policy is a part of the Terms of Use of the application and the other Services, and you unconditionally agree that becoming a User of the Smart Med and its Services signifies your
 (i) assent to this Privacy Policy, and
(ii) consent to Smart Med using, collecting, processing and/or disclosing your Personal Information in the manner and for the purposes set out in this Privacy Policy.